1. Introduction

GigVerify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our income verification platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, and password when you create an account
Profile Information: Additional details you choose to provide
Payment Information: Billing details processed securely through Stripe
Communications: Information you provide when contacting support

2.2 Information from Connected Platforms

When you connect gig economy platforms (Uber, Lyft, DoorDash, Instacart, etc.), we collect:

Earnings and income data
Trip/delivery history and counts
Payment dates and amounts
Platform-specific identifiers

Important: We do NOT store your platform login credentials. We use secure, read-only API connections to access your data.

2.3 Automatically Collected Information

Device information (browser type, operating system)
IP address and general location
Usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Provide Services: Generate income verification reports and manage your account
Process Payments: Handle subscription billing and transactions
Improve Services: Analyze usage to enhance our platform
Communications: Send service updates, security alerts, and support messages
Legal Compliance: Meet legal obligations and protect our rights
Security: Detect and prevent fraud and unauthorized access

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent: When you authorize sharing verification reports with third parties (lenders, landlords)
Service Providers: Trusted third parties who assist in operating our service (Stripe for payments, Clerk for authentication, Convex for data storage)
Legal Requirements: When required by law, subpoena, or legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection of Rights: To protect our rights, privacy, safety, or property

5. Data Security

We implement industry-standard security measures to protect your data:

256-bit SSL/TLS encryption for data in transit
Encrypted data storage at rest
Regular security audits and monitoring
Access controls and authentication protocols
Secure third-party service providers (SOC 2 compliant)

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You may request deletion of your data at any time (see Your Rights section below).

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Receive your data in a portable format
Opt-Out: Unsubscribe from marketing communications
Withdraw Consent: Withdraw consent for data processing
Disconnect Platforms: Remove connected gig platforms at any time

To exercise these rights, contact us at contact@gigverify.ai or through your account settings.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze site traffic and usage patterns
Improve our services
Provide security features

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.

9. Third-Party Services

Our service integrates with third-party providers:

Clerk: Authentication and user management
Stripe: Payment processing
Convex: Database and backend services
Vercel: Hosting and deployment

These providers have their own privacy policies governing the use of your information.

10. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction of processing, data portability, and the right to object. You also have the right to lodge a complaint with a supervisory authority. Our legal basis for processing includes consent, contract performance, and legitimate interests.

12. Children's Privacy

GigVerify is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@gigverify.ai
Website: https://gigverify.ai